What Should a Tradesperson's Website Include?

4 min read

If you're a plumber, electrician, paver, or any kind of tradesperson, you've probably been told you need a website. And then you've looked at what's out there and thought "that looks like a lot of work for something I don't really need."

Here's the thing - you're half right. You don't need a big website. You don't need 10 pages, a blog, or a team photo section. But you do need something that shows up when someone searches "electrician near me" on their phone. And you need it to make it dead easy to call you.

The Phone Needs to Ring

That's the whole point. Every decision about your website should be filtered through one question: does this help the phone ring?

A beautiful hero image of a sunset? No. A tap-to-call button that's visible the second someone loads your site? Yes. That's the priority. Everything else is secondary.

What You Actually Need

A good tradesperson's website has five things. That's it. Five.

  • A tap-to-call button that's always visible. On mobile (which is where 80% of people will see your site), your phone number should be tappable from every part of the page. No scrolling, no hunting, no "find the contact section" - just tap and call.
  • What you do and where you do it. "Emergency plumber covering Sligo, Leitrim, and Roscommon" tells someone everything they need to know in one line. Your service area matters - people want to know if you'll come to them.
  • Photos of your work. Not stock photos. Your actual work. That driveway you laid in Boyle, the rewire you did in Manorhamilton, the bathroom you fitted last month. Real photos build trust faster than any amount of text.
  • Your services listed clearly. Don't make people guess. If you do boiler servicing, bathroom fitting, and emergency call-outs, say so. A short list is better than a paragraph.
  • An Eircode checker (optional but smart). Let someone type in their Eircode and instantly see if they're in your service area. It saves you both a phone call and it looks professional.

What You Don't Need

This is just as important. Here's what won't help you:

  • A "Meet the Team" page (if it's just you, it's obvious)
  • A blog you'll never update
  • A contact form instead of a phone number (people want to call a tradesperson, not fill in a form and wait)
  • Testimonials you wrote yourself (everyone can tell)
  • An "Our Mission" statement (your mission is to fix the boiler - they know)

Strip it back. One page, everything above the fold or one scroll down. A customer should go from "I need a plumber" to calling you in under 10 seconds.

"But I Get All My Work Through Word of Mouth"

Grand. And that's genuinely how a lot of trades work, especially in rural Ireland. But here's what happens: someone recommends you, gives your name, and the person Googles you. If nothing comes up, they feel a bit uneasy. If a professional-looking website comes up with photos of your work and a phone number, they call you immediately.

A website doesn't replace word of mouth. It backs it up. It's the thing that turns "someone mentioned a plumber" into an actual phone call. And it doesn't have to cost much to get right.

Keep It Honest

The best trades websites feel like the tradesperson. No corporate language, no stock photos of people in hard hats shaking hands. Just your name, what you do, where you work, photos of jobs you've done, and a way to call you.

If your van is your best advert, your website should feel like the online version of that van. Clean, clear, professional - but unmistakably you.

Want to see what a trades website looks like?